Returns & Exchanges
At Sharpening Supplies, we want you to be completely satisfied with your purchase; if a tool doesn't meet your expectations, you can return it within 30 days for a full refund or exchange. Please ensure items are in their original packaging and include all stone accessories or honing guides.
Return Process
- 1.Initiate Your Return
Contact our customer service team via email or phone to request a Return Merchandise Authorization (RMA) number and provide your order details.
- 2.Pack Securely
Place the sharpening equipment in its original box, ensuring all components are padded to prevent damage to abrasive surfaces during transit.
- 3.Label and Ship
Clearly write the RMA number on the outside of your package and ship it to our warehouse using a carrier of your choice with tracking enabled.
- 4.Inspection and Refund
Once our technicians inspect the item to verify its condition, we will process your refund or ship your replacement item within 5 business days.
